At Epsi, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple & easy return policy.

Return Period

You have 5 days from the date of receiving your order to request a return. After 5 days, we will not be able to accept returns.

Conditions for Returns

To be eligible for a return, the following conditions must be met:
The item must be unused, undamaged, and in its original packaging.
The item must be returned with the original receipt or proof of purchase.
For clothing and accessories, the item must not be worn or washed.

How to Return an Item

To return an item, please follow these steps:

Provide your order number, the reason for return, and details of the item you wish to return.
Once your return request is approved, we will provide you with return instructions.
Ship the item back to us in its original condition, using a tracked shipping method.

Refund Process
Once we receive and inspect the returned item, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Shipping Costs
The customer is responsible for return shipping costs unless the item was damaged or incorrect. In such cases, we will cover the return shipping costs.

Damage or Incorrect Items

We are giving you Open Flyer option to satisfy yourself before payment.

Electric item
Electric item's are not returnable.

Contact Us

If you have any questions or need assistance with a return, please feel free to contact us at:

Email: epsi.pk.pk@gmail.com
Phone: +92 3462049683
Phone:+92 3122176273
Thank you for shopping with Epsi.

Return Form